A small workshop.
A steady commitment.
Nawa Watch has been looking after timepieces in Hat Yai since 2011. We work carefully, explain things plainly, and take each watch seriously — whether it cost ฿500 or ฿50,000.
Back to HomeWhere Nawa Watch came from
Nawa Watch opened in 2011 on Phetkasem Road, Hat Yai — a practical location for the people of Songkhla to bring watches in without a long journey. The name comes from the Thai word for "watch" or "clock", and it reflects a straightforward idea: this is a place that exists to look after timepieces and nothing else.
The workshop was started by Khun Thanakorn Suwattana, who had spent several years working at a larger repair centre in Bangkok before returning south. His interest was always in the quieter, more careful side of the trade — not the fast turnaround of battery counters in shopping centres, but the kind of work that takes time and attention. That approach has remained the same over the years.
Southern Thailand's climate presents some particular considerations for watch owners. The humidity along the peninsula affects gaskets and lubricants more quickly than in drier regions, and watches worn outdoors or near the sea need more frequent checks than their service booklets may suggest. We have built our services with this in mind, making seal and pressure checks a standard part of even routine battery work.
Over time, word spread through Hat Yai and the surrounding districts. Customers bring in everything from daily-wear quartz watches to automatics that have been in the family for a long time. We treat each one the same way: look at it first, say what it needs honestly, and do the work carefully.
2011
Hat Yai, Songkhla, Thailand
Quartz and mechanical watch servicing
2,400+
"Honest work, at a pace that suits the watch."
The people in the workshop
A small team means every watch is handled by someone who knows what they are doing and takes ownership of the result.
Thanakorn Suwattana
Founder & Lead WatchmakerOver 18 years of hands-on experience with quartz and mechanical movements. Trained in Bangkok; returned south to open Nawa Watch in 2011.
Nattawan Phromma
Case Finishing & AssessmentResponsible for case assessment and gentle refinishing work. Has a background in fine metalwork and joined Nawa Watch in 2016.
Kirati Rungrat
Customer Reception & LogisticsManages watch intake, communication with customers, and coordination of service timelines. Friendly, clear, and always honest about timescales.
How we approach the work
These are not policies we display on a wall — they are habits that have shaped how things are done here since the beginning.
Assessment Before Action
Every watch is examined before any tools come out. We form a view of its condition and share that with the customer before the service begins.
Water Resistance After Opening
Any time a case is opened, we check the seals and gaskets. In Hat Yai's climate, this step is not optional — it is part of responsible watch care.
Timing Documentation
For movement work, we take timing readings before and after. The numbers give both us and the customer something concrete to refer to.
No Surprise Charges
If something unexpected arises during a service, we contact the customer before proceeding. The final cost should not come as a surprise at collection.
Secure Handling
Every watch is tagged, stored separately, and returned with any original packaging or straps exactly as received. Nothing gets mixed up.
Responsible Disposal
Replaced batteries are handled through an appropriate disposal channel rather than general waste. It is a small detail, but we think it matters.
What shapes the work we do
Watch servicing in Hat Yai has historically been dominated by quick-service counters in malls — efficient for batteries, but less suited to customers who want their watches looked at properly. Nawa Watch was set up to fill a different space: a workshop where the person handling your watch has time for it, and where the approach is shaped by the watch's needs rather than a service queue.
We work with both quartz and mechanical movements. Quartz watches are often straightforward — a fresh battery, a seal check, a clean — but they deserve the same care as more complex pieces. Mechanical movements, whether hand-wound or automatic, require more time and a closer eye on lubrication, rate adjustment, and component condition. We do not rush that work.
The Songkhla region has a watchful and practical culture around valued possessions. People here look after things. Many of the watches that come to us have been worn for years and carry some personal significance. We are aware of that when we handle them, and we work accordingly.
Ready to bring your watch in?
No obligation to commit until you have heard what we think it needs. Drop us a message or phone ahead.
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